Barber shop · Putrajaya
Live Queue Management
Replaced a manual queue list with an online, live queue system that improves the barber shop’s day-to-day operational efficiency.
PERSONAL DIGITAL CARD
Product Manager · Digital Transformation
Technology Evangelist · Building Avanstra
I turn complex operational problems into practical, scalable digital products.
PROBLEMS I'VE SOLVED
Barber shop · Putrajaya
Replaced a manual queue list with an online, live queue system that improves the barber shop’s day-to-day operational efficiency.
Resident community · Setia Alam
Moved management-fee collection from an offline logbook to an online collection and access-card management system, improving the residents’ association’s operational efficiency.
Hospital support operation · Kuala Lumpur
Replaced manual lists for periodic and ad hoc work orders with online scheduling and ticketing, improving service efficiency and accuracy.
WHAT I DO
I’m Syahid, a product manager and business analyst with over 10 years of experience. Working at the intersection of business, product and technology, I’ve helped organisations including PERKESO, Mesiniaga, Tabung Haji, UEM Edgenta and AIA transform complex business needs into practical digital solutions, streamlined processes, and more efficient and effective operations.
BEYOND THE WORK
I’m also an HRD Corp Certified Trainer and a Certified Scrum Product Owner (CSPO). Outside work, I’m an enthusiastic foodie and bookworm—always interested in new ideas, thoughtful conversations and good places to eat.
CONNECT
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WHAT I'M BUILDING
Practical digital solutions designed to help businesses and communities operate smarter.